8.9
Review Score
Score Breakdown
Cleanliness
9.1
Comfort
9.1
Property Location
8.9
Facilities
8.9
Staff
8.9
Value
8.7
Reviews
Reina
us
Review Score
5.0
April 16, 2018
Get better service and the correct address
That you guys don't have good service and that you close way to early that wasn't good and the view that was on the pictures of your website is fake that wasn't what we saw and the people working there is a whole different story and the address was all meant up we spent two hours looking for the cabin.
The lake and stores
Gary from Alameda
us
Review Score
9.2
April 10, 2018
The stay was very nice except for the checking in part.
The directions to pick up our keys were completely inadequet. It took us 1 hour to find the office at 28200 highway 189 none. It should have told us to go to the shopping center at that address and go to the 4th floor (there is only one building with 4 floors) and then go to the office of Lake Arrowhead Chalets. The office number given in the instructions were small numbers in drk paint over the door. Also we weren't alerted to the short business hours the office was open closing at 4pm during the week and 6 pm on Fri and Sat. We were delayed by traffic and barely met the 6pm deadline on Friday. A deadline we were unaware of. When I commented to the desk person when I turned in my keys, she said we were given the wrong address. It should have been 28200 Hwy 173 as if that would have helped. The Chalets ate too nice to have this kind of problem checking in.
kendall bradford
us
Review Score
7.1
February 20, 2018
No hot tub
Large condo
Janet
us
Review Score
10
February 20, 2018
There are no comments available for this review.
Ivette Romero
us
Review Score
10
January 15, 2018
thank u I am very happy .
the ubication
is just perfect..super clean...
Monica
us
Review Score
10
January 13, 2018
There are no comments available for this review.
Alla
us
Review Score
8.3
January 3, 2018
There are no comments available for this review.
PJ
us
Review Score
10
November 27, 2017
Cozy, clean, comfortable for relaxing in the cabin or hike by the lake or go shopping.
None
Clean, remodeled, convenient location.
Gilbert Ovanessian
us
Review Score
9.2
November 25, 2017
Great location.
Noisy neighbors sitting outside and partying all the way through morning.
Nice, gated community with all needed utilities inside the house.
April
us
Review Score
10
November 24, 2017
We enjoyed our stay.
Off site check in and check out
Location was beautiful. I enjoyed the balconys.
penny
us
Review Score
10
November 7, 2017
relaxing, comfortable, full kitchen, very clean,
stairs, but that was to be expected, after all we were in the mountains.
very clean, helpful maintenance person on site and friendly and accommodating at check in.
would return
us
Review Score
10
October 19, 2017
There are no comments available for this review.
ie
Review Score
8.3
September 17, 2017
There are no comments available for this review.
Gilbert
us
Review Score
8.8
March 29, 2017
There are no comments available for this review.
Amy
us
Review Score
7.9
March 13, 2017
It was a nice place to stay, relaxing. I will recommend to others.
The keys-cards were not working at first.
I have to go back to the office to change the cards. We were 4 couples given 4 key cards. One is working one is not. Sorry to say but we killed a cockroach. My niece and nephew slept in the pull-out bed in the living room and my niece woke up with a cockroach crawling on her arm. Please spray RAID before accepting renters.
Very close to Lake Arrowhead Resort. Nice area.
us
Review Score
10
February 6, 2017
There are no comments available for this review.
Thomas
us
Review Score
10
January 19, 2017
White Christmas
Well maintained & insulated Townhouse. Complex drive was plowed when it was covered with snow. The maintenance guy was very helpful. We will be reserving again for this year.
Vanessa
us
Review Score
10
January 3, 2017
Don't spect a free wifi.
Wifi doesn't work at all. Do not spect free wifi.
You have to go to The Village.
You can't even have your own reception.
Everything but not the wifi :(
Carlos A
mx
Review Score
7.1
January 2, 2017
Great location
Beds very uncomfortable
Housekeeping unfair, charged us for broken. Chair we did not brake!
$300 for a chair that is worth at most $50 :-(
Location was beautiful
Lorena
us
Review Score
10
December 28, 2016
fantastic
All bedrooms should have a tv
View was beautiful and very clean place and comfy.
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